Below you will find quick guides for all areas of sending and receiving a referral in the latest upcoming version of RM&R – Version 9.5. These sections have been grouped into 3 areas for easy retrieval; general, sending referrals and receiving referrals:

  • General – Provides an overview of the RM&R application
  • Sending referrals – Provides overview of the Assessment Module in RM&R, which is used primarily for sending referral applications.
  • Receiving referrals – Provides an overview of the Service Provider Module in RM&R, which is used primarily for receiving referral applications

Logging In
How do I log into RMR [HIS]
How do I log into RM&R [Manual]
How do I log into RM&R [ONE ID Direct Login]
Personal Information
How do I update personal information
Navigation
What is RMR's homepage
What is RMR's navigation bar
Order templates
How do I request a new Order Template?
Reports
How do I access the Idle Bed Report?
TCU Referral Training Guide
eStroke Referral Training Guide
Palliative Bed Level Matching Training Guide
Starting a referral
How do I start a new referral [Manual]
Assessment Dashboard
How do I clear my dashboard
What is an assessment dashboard [Active Referrals]
What is an assessment dashboard [Client Search]
What is an assessment dashboard [Task List]
Referral care types
What is a Prolonged-Ventilation Weaning Centre referral form
What is a long term ventilation referral form
What is a LHIN - Home and Community Care referral form
What is a community services referral form
What is a long term care referral form
What is a palliative care referral form
What is a Short Stay Respite referral form
What is an outpatient rehab – total joint replacement (TJR) referral form
What is a rehabilitation complex continuing care referral Form
What is a convalescent care referral form
What is a Toronto Seniors Helpline referral form
Completing & editing a referral
How do I complete a referral
How do I edit or update a referral
Sending a referral
How do I send a referral [LTC Health Assessment]
How do I send a referral [Prolonged-Ventilation Weaning Centre]
How do I send a referral [LHIN - Home and Community Care]
How do I send a referral [Long-Term Care]
How do I send a referral [Convalescent Care]
How do I send a referral [Palliative Care]
How do I send a referral [Rehab-CCC]
How do I send a referral [Short Stay Respite]
How do I send a referral [TJR OP Rehab]
How do I send a referral [CSS]
How do I send a referral [Toronto Seniors Helpline]
Why does my patient not match?
Order templates
What is an order template
How do I apply order templates
Navigating existing referrals
How do I start a new referral for a patient who has existing referrals
How do I switch between a patient's referral forms
Printing
How do I print referral history
How do I print a referral report
How do I print prescriptions [LHIN - Home and Community Care]
How do I print a profile report
How do I print a referral summary
Referral Actions
How do I respond to a denied referral
How do I put a referral on hold
How do I resume a referral
How do I deactivate a referral
How do I respond to a request for information
How do I view previous referral information
How do I attach a file
How do I cancel a referral
How do I decease a patient
TCU Referral Training Guide
Palliative Bed Level Matching Training Guide
How do I view an attached file
Accessing the referral queue
How do I access the referral queue
Sorting and filtering
How do I search for a referral
How do I filter referrals
Viewing referrals
What is a referral tile
How do I view more details on a referral
Referral actions
How do I clear my dashboard
How do I assign a referral
How do I print a referral (receiving)
How do I request for information
How do I accept a patient
How do I redirect a referral
How do I forward a referral
How do I deny a referral
How do I admit a patient
Bed vacancy management (RPAB/Bed Class)
How do I create a bed vacancy
How do I fill a bed vacancy (LHIN View)
How do I fill a bed vacancy (LTCH view)