About

The Online Referral Business Intelligence Tool (ORBIT) working group facilitates improvements and enhancements related to ORBIT.

The purpose of the Toronto Central Home and Community Care Support Services Resource Matching & Referral (TC HCCSS RM&R) ORBIT Working Group is to provide oversight and direction for ORBIT specific issues and future improvement, such as, changes to ORBIT reports and/or key performance indicators (KPI), and any other relevant issues pertaining to the ORBIT application.

The ORBIT Working Group is accountable to the Toronto Central Home and Community Care Support Services Resource Matching & Referral User Group (RUG).

Meetings will be held on an as needed basis.

The use of delegates is permitted on an occasional basis.

Records of discussion/action items will be disseminated to members via email and shared at the RUG Committee meeting when necessary, for transparency and decision making, when its deemed necessary by Working Group members.

RM&R Program Operations to support operational management (e.g. preparing meeting material, liase with Working Group members, schedule review meetings, develop and track discussion/action items).

The Committee will make all decisions by way of voting.

The following rules will be observed in order for a decision to be made:

  • At least 50% of the total committee must be present to hold a vote.
  • For a vote to pass 50% of the total committee must be in favour of the motion.
  • The Co-Chair will table the issue to be voted on.
  • Committee Members may abstain from a vote, though the majority outcome of a vote applies to all.
  • Recommend and provide input on updates and modifications to existing reports and/or KPIs in ORBIT
  • Highlight issues with data integrity and advise on improved data capture methods
  • Participate in planning for future stages and improvements of Online Referral Business Intelligence Tool (ORBIT)
  • Approve recommendations and make decisions brought forward by the RM&R Program.

Meeting Minutes