On this page you will find details of current and past RM&R advisory bulletins and system service advisories. This page supplements email notifications that the RM&R program send as soon as a user communication is required. Please click to expand each section below.
Notifications
| RM&R Resolved Downtime | ||||
|---|---|---|---|---|
| When? | Friday, May 2 2025 20:00 hrs – Saturday, May 3 2025 16:30 hrs | |||
| Why? | The RM&R application infrastructure has been successfully migrated to the cloud environment. All systems and functionalities have been validated and the users can now access the application and its services.
Please note that there will be another downtime during the weekend of May 23-25, 2025. We will provide further details closer to the date. |
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| Who was impacted? | All RM&R users. | |||
| What do you need to do? | You may now use the RM&R application. | |||
| For any other questions or concerns regarding this issue, or if you feel you are experiencing problems, please contact the Resource Matching and Referral Support Team at 1(866)556-5005; referrals@uhn.ca, or your local help desk. Please print and share with RM&R users.www.resourcematchingandreferral.com/ | ||||
| RM&R Notification Colour Codes | ||||
| Planned Downtime | Unplanned Downtime | Resolved Downtime | Program Update | Service Interruption |
Advisory Bulletins
